Data Deletion

This page explains how to request the deletion of your data from the Astro Play app (available on Google Play) and the Astro Player web portal, operated by the same developer.

How to request deletion

1. Find your Device MAC and Device Key. They are shown inside the app on the "My playlists" screen (also at the bottom of that screen).
2. Contact us from the contact page with the subject "Delete my data", including that Device MAC and Device Key.
3. We will verify the request and delete the data within 30 days, confirming by reply.

What is deleted

• The device record on our servers: Device MAC, Device Key and activation status.
• All playlists you added to that device (names and URLs).
• Any support messages linked to that device, if you request it.

Data stored locally on your device (favorites, watch history, downloads, settings) never leaves your device and is removed by uninstalling the app.

What is kept, and for how long

• Payment records (processed by Stripe): kept as required by tax and accounting law, even after the device is deleted.
• Security logs (IP address and timestamps): kept up to 90 days and then removed automatically.